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Security

Security

Controls

Controls in Galileo.

You decide who can see and do what. Changes to a product need a second person. Every decision is recorded and can be replayed.

Roles you define

You define the roles in your organisation and what each role is permitted to do.

Access field by field

For each role, you set which fields of an application it can see.

Approval limits

You set approval limits by product and by amount for the people who sign decisions.

Second-person approval

Every change to a product is versioned and approved by a second person before it serves applications.

Full audit trail

Every decision is recorded with its evidence, reasons, policy version and signatures.

Decisions can be replayed

The agents' recorded reasoning on any decision can be played back step by step.

Controls

Controls in CollectEye.

Fixed code checks your contact rules on every message. Strategy changes need a second manager. Every case is on record.

Three roles

Administrator, supervisor and collector, each with its own permissions.

Contact rules in code

Contact hours, limits, consent, opt-outs, disputes and holds are checked by fixed code on every message.

Approval before sending

By default a person approves every message before it is sent.

Second-manager approval

Every version of the collection strategy is approved by a manager who did not draft it.

Full audit trail

Every proposal, policy check, message and decision is recorded, with an evidence pack per case.

AI can be switched off

AI can be switched off for the whole installation. Every feature then runs on fixed rules.

Deployment

Where the products run.

You choose where Galileo or CollectEye runs, and we agree it with you before the implementation starts.

Your cloud
The product runs in your own cloud account.
Your data centre
The product runs on servers in your own data centre.
Hosted by flipprr
flipprr hosts and runs the product for you.
This website

Data collected on flipprr.com.

Minimal lead data

When you contact us we collect the details you provide: name, work email, phone if you give it, and your message. We use them to reply, nothing more.

Encrypted in transit

This site is served over TLS, so anything you submit is encrypted between your browser and our servers.

Limited sharing

We share site data only with the hosting and email providers needed to run the site and send our reply. We do not sell visitor or prospect data.

Report a security concern

If you believe you have found a vulnerability in this site, in Galileo or in CollectEye, email us the details and the steps to reproduce it. We will investigate and keep you updated.

help@flipprr.com