CollectEye
AI-assisted collections, with compliance built in
An AI assistant for collections teams. It picks the cases worth working today, drafts outreach that stays inside the rules, and tracks what comes back — a person approves every send.
CollectEye
Agent command center
Open cases
24
RPC rate 7d
41%
Total overdue
$182K
Prioritized actions
Omar K. · Auto loan
DPD 34 · Balance $14,200 · Overdue $1,180
Predicted: payment in 7d, 67% confidence
Lena M. · Personal loan
DPD 34 · Overdue $640
Inbound risk
STOP request
Borrower opt-out detected
Dispute
Balance contested by borrower
Manual collections miss recoverable money and risk compliance mistakes — and most teams can't prove their outreach followed the rules.
Mid-to-large loan servicers, credit unions, and fintech lenders operating collections in regulated markets — supervisors, collectors, and compliance teams.
The full picture
Recover more, without raising compliance risk.
- Reads your portfolio without touching it and queues each collector's 8–15 most important cases.
- Checks every message against quiet hours, contact limits, and consent before it can go out.
- Spots incoming stop requests, disputes, and complaints — then pauses the case and escalates it.
- Suggests, never sends on its own — a person approves everything, and every action is logged.
From input to audit trail.
Ingest
Syncs your portfolio read-only into a separate working copy.
Plan
Scores cases by how overdue, how risky, and how likely to resolve — then queues the day.
Act
Drafted outreach is compliance-checked, approved, sent, and logged with its outcome.
Monitor
Incoming complaints and disputes route themselves; supervisors see the results.
What it does.
Command Center
Prioritizes the 8–15 highest-impact cases per collector by outcome, risk, and urgency.
Compliance Copilot
Checks every message against quiet hours, contact limits, and consent before it can be sent.
Multi-Channel Outreach
Drafts SMS, WhatsApp, and email with a recommended channel and timing per borrower.
Promise-to-Pay
Tracks payment promises, sends reminders, and matches payments when they arrive.
Inbound Risk Inbox
Sorts stop requests, disputes, and complaints; pauses those cases and flags them for review.
Outcome Analytics
Tracks contact rates, payment promises, and complaints — and shows what is actually working.
See CollectEye in action
Built for mid-to-large loan servicers. Book a walkthrough with our team.